When you "have" to do a focus group
Most UX researchers will parrot the line that focus groups are terrible, and even if they are parroting, they're right. Erika Hall, in Just Enough Research, calls focus groups "research
Scott
This one is tough. Mark Hollis recently passed, and that was difficult to process but in the musical sense he was already gone, having left a near-perfect legacy of forward-thinking avant-pop that to
Hopefully the last word on Design Thinking
Khoi Vinh, a voice of reason, finally weighs in on the debate with "In Defense of Design Thinking, Which Is Terrible." Apparently he also thinks that most of the arguments against
Programming CSS
Here's Jeremy Keith on the logic inherent in CSS, and putting in guardrails.
Microsoft's persona spectrum
I think the headline is bait and the sentiment is a little radical — as someone who's been working with more behavioral-based personas for a long time, I'd say there&